From humble beginnings, bringing an added service to newly acquired accounting clients, it has grown over the years to become an integral part of FDC.
It is our stated intention that every one of the FDC offices throughout the country will have the expertise of a financial services consultant available to clients in-house.
Hand in hand with our increase in scale to meet this aim comes the importance of ensuring that there is uniformity of approach to giving financial advice.
This is where a company’s culture comes into play. Having a sales director who can focus on achieving business aims while simultaneously ensuring a consistency of approach to client interaction is key.
FDC Financial Services’ culture is a developed strategy which is informed by our aims, the activities we encourage and what we foster, support and reward. FDC Financial Services deliberately follows a very client-centric approach to doing business.
Hence, we ensure that all our consultants have extensive experience, allied with professional qualifications, allowing for a comprehensive advice service being offered to the client.
FDC, throughout all its disciplines, very actively participates in an academy programme. This programme facilitates an annual intake of graduate students, who are schooled in the way of doing business in FDC, with the intention of building fully fledged financial consultants over a period of time.
FDC Financial Services promotes a certain way of doing business - commercial, but always, with the client’s best interests at heart. This, we call 'The FDC Way'. Adhering to the principles of this ethos has stood the clients and us well over the last number of years and allied to a very strong compliance function within the organisation, the pillars of a robust advisory business are well and truly in place for the future.
Learning from experience plays a strong role in our current decision-making process and dictates our strategic plans for the future. We feel, therefore, that a strategy of eliminating the noise from an industry that can focus excessively on stats, figures, graphs, acronyms, etc, is a vital part of the role we play for clients.
Introducing our own FDC platform over 10 years ago supported an approach to investing that focused on solving the issues that mattered to clients, in a very administrative friendly manner, backed up by market-leading solutions. That the overall FDC Group staff pension scheme invests its funds across this very platform is testament to our belief that this offers best in class service to our clients.
For staff, FDC Financial Services offers a workplace where learning is provided in an earning environment and where an employee’s development is encouraged, to allow them to grow into a provider of service to clients in accordance with 'The FDC Way'.
When we speak of independence, we speak specifically of our part within the overall FDC family of companies. We provide a service to clients that is not driven by an external entity, but by the stated aims of FDC as a whole.
Without our loyal clients, we are nothing. Through our adherence to the principles of the co-operative movement, we would hope that the interests of our clients, and the company itself, run parallel for many years to come.
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For more information on FDC:
https://www.linkedin.com/company/fdcgroup