In this day and age with such easy access to social media, you could say that everyone who dines in your restaurant is a critic. It’s fair to say that in the restaurant business, you are regularly reviewed not just by visiting journalists, but by the public, as well.If a chef or restaurant owner tells you they don’t pay any attention to reviews, I think they might be telling a little white lie. Even if you don’t go looking for what is being said about your restaurant, you can rest assured that someone will come to you with any news.